Privacy Policy

Effective date: 27th July 2020

This Privacy Policy is for this website (www.puroaesthetics.com) and served by Puro Aesthetics.

At Puro Aesthetics, it’s important for our clients to be reassured that their privacy is protected. This notice is to inform you on how your information is used, whom it may be shared with, what you can do regarding the usage and correction of your data and the security measures in place to protect the misuse of your information.

We reserve the right to make any changes to our Privacy Policy at any time without notice. The changes will be effective immediately upon posting the new privacy policy on the site. You must regularly review this privacy policy to keep updated on our data protection.

Please read this carefully before using our services.

How does Puro Aesthetics use, collect and share Clients’ information?

Please note that the only information we have access to, is what you provide us when requesting or purchasing our services, such as your name, phone number, home address, email address, payment information, etc. By providing us with this information, you are giving us permission to use your data for the intended purposes listed in this notice. Puro Aesthetics will not sell or rent this information.

Any information requested by Puro Aesthetics is used for the following:

  • Email addresses:

Our main form of communication is either through an online form or by email. We will only use your email address to respond to your inquiry. Please keep in mind that email transmissions are not encrypted by default, so do not send any sensitive information or bank account information via such contact forms.

You may automatically be opted in to receive emails from Puro Aesthetics, but you can opt out by clicking the unsubscribe link at the bottom of the email.

  • Social Media:

You can contact us through our social media, such as Facebook and Instagram. Please note that any personal information you share or enquiries you ask through our social media, will be held with strict confidentiality.

  • Third Party Websites and Applications:

Your information will not be shared with any third party outside our company, other than the companies we have partnered with or whose services we use (e.g. Calendly). Booking appointments / consultations are done through Calendly. When booking, we will only ask for your name, contact details, questions regarding treatments, age, medical condition etc. This will allow us to understand your requirements.

We do not use these third-party websites to collect personal information from individuals, nor do we have control or access over the information stored by these third-parties.

  • Confidentiality:

During our consultations, we may ask you for personal information, regarding your medical condition (if you require a skin treatment), age, whether you’ve had an IPL treatment before, etc. Your personal information will be held with strict confidentiality.

  • Use of Cookies:

Cookies are small files that are sent from a website to a user’s computer and stores information, such as their IP Geographic location. Your browser gives us a unique identifier to use each time you access our site. Cookies allow us to analyse how our website is being used and improve a user’s experience. We only use cookies on our site to record a user’s preference and therefore optimise our website to make it easier to access every time they visit.

We also use third-party analytics, such as Google Analytics, to record data on the pages you visit, how you interact on the website, which ads you click on etc. These cookies don’t gather any personal information you have on your computer.

When visiting our website, you will find a cookie bar that alerts you to our use of cookies. Most browsers are set to accept cookies, however you can reject the cookies by accessing your browser’s settings. However, by doing so, it may affect the functionality of our site, e.g. some pages / features may be inaccessible.

 

Can you access and/or control your information:

You may opt out of any future communications with us by either contacting us via our email address, or unsubscribing from our emails. You have the right to see what data we have about you (if any) and change or correct, delete or express any concern you may have regarding our usage of your data.

 

Security:

It is our aim to protect your information and therefore take precautions in doing so. Whether it be filling in an online form or making a purchase, when you submit your information via our website, it is encrypted and transmitted to us securely. This can be verified by the lock icon / “https” in the address bar.

 

How you can contact us:

You can email info@puroaesthetics.com at any time, if you wish to:

  • Ask for a list of personal information we have on you, if any.
  • Request us to change, correct or delete your personal information.
  • Opt-out of any offers or future communications with Puro Aesthetics.
  • Provide feedback on your experience with Puro Aesthetics.
  • Inform us that we are not following this privacy policy as stated.